Don't Fall for Online Scams
Latest updates
Don’t Lose Money: How to Protect Yourself from Scammers on WhatsApp and Online Marketplaces
Online scams are evolving fast: fake offers on Alza.cz, discounted vouchers, fake orders, and scam messages via WhatsApp. Fraudsters are constantly finding new ways to trick you out of your money. Learn how to spot them!
Misuse of Alza.cz Identity at Trade Fairs
We want to alert you to recent incidents where someone has been impersonating an Alza.cz employee. This individual, active at trade shows, hands out fake business cards and falsely claims to represent our company.
Beware of Convincing Copies of the Alza.cz Website
We urge all customers to be cautious—a highly convincing copy of our website has popped up online. Always shop directly via Alza.cz and avoid suspicious links. For secure shopping, we also recommend using the official Alza app.
Warning: New Wave of Phishing Attacks
We’re receiving increased reports through our customer support about new phishing scams. These typically include messages about canceled payments, refunds, contests, or heavily discounted products (e.g., KitchenAid).
How to Spot Scam Text Messages
Almost everyone has encountered emails or texts promising incredible prizes or easy money, or fake websites mimicking banks or well-known companies. Today’s scams are more sophisticated than ever. What general rules should you follow to stay safe?
Social Media Posts Can Be Misleading
Fake posts on social media are becoming more common. These often promote products falsely claimed to be sold by Alza at unrealistically low prices. How can you identify them?
Archive
Think it might be a scam?
1
Contact us
Alza urges customers to contact Alza.cz directly if they suspect a potential scam.
2
If you’ve been scammed
Report it immediately to the Czech Police. Alza can provide supporting information if requested officially by law enforcement.
3
Prevent the risk
The official Alza mobile app offers a secure shopping experience. Customers using the app don’t need to worry about their transactions.