Efficient document management

The publication deals with the management of unstructured information resources, like documents, Emails, forms, faxes, pictures, voice messages, etc. It explains the overall concept of the application area referred to as " enterprise content management" and defines the basic terminology. It provides an overview of the basic application components, characterizing them in terms of their purpose, main functions and expected benefits for the organization. It deals with the management of corporate content in the context of current legislation and internationally recognized standards. The management aspects are not neglected, attention is paid to the currently developing field of services and, last but not least, to the critical factors of project success. The publication provides an overview of the current range of products and services on our market and outlines the current trends affecting this market. The text is enriched with practical examples and a number of links to websites where readers can find further information.