Perfect service

The book, which is provocative in its openness and distinct perspective, is based on real stories and everyday situations of business practice. It shows that professional services are about ordinary solutions to ordinary problems for ordinary people, leading to reflection and re-evaluation of business and personal wins and losses.

It's exciting until you realise that it's not just about the quality of service of your competitors. From more than fifty exceptionally well-written stories and from uncomplicated and clear practical conclusions, not only entrepreneurs, managers and businessmen will draw inspiration.

A renowned author (e.g. books (Corporate Intelligence, Managing Corporate Finance) is an entrepreneur and consultant focused on business and corporate customer development.