Professional assistant

Just as a professional assistant is the right hand of her boss or team, this book is the right hand of the assistant. This readable and practical guide by an experienced author and office manager is aimed at both beginners and more experienced assistants. It's a manual, in which you'll find advice, how to develop your personality in order to become a successful assistant, how best and fastest to handle each task, how to solve specific problems and disputes or how to successfully handle practical activities such as company correspondence, making phone calls, Reservations, arranging promotional items, etc. If you want to become a successful assistant, this book is indispensable for you.
In the book you will also learn:
- how to communicate properly;
- how to deal with stressful and conflict situations;
- how to organize your secretariat;
- how to use the computer and the internet effectively;
- how to take care of your appearance;
- how to use time management and information management;
- what is good to know if your boss is a foreigner or a woman;
- what kind of career you can achieve as an assistant.