This page contains frequently asked questions about ASUS STRIX DSP. If you are considering buying this product, you may want to read the discussion or ask more questions about ASUS STRIX DSP. They will be answered by our specialists.
Hello,
In September last year I bought a Strix DSP headset from Alza. Unfortunately the microphone that comes with the headset is now lost. After calling Asus (the manufacturer) they informed me I need to speak with my re-seller (Alza) to get a replacement. Asus support said they do not sell replacement parts. The only way to receive a microphone is to return the headset to you, and Alza would need to send the headset to service. Asus' service center will then add a new microphone and return the headset to you so I can pick it up. If needs be I can pay a service fee for this.
Can you please confirm to me this is possible, and what I need to do? I can come at any time to my local branch office in Brno.
Thank you!
/Robin
05. 02. 2017
Hello,
thanks for your question. Please, if is your goods still in warranty, bring it to some of our branches or send it to adress:
Alza.cz - reklamace
VGP Park, hala H2
Do Čertous 2658/1,
193 00 Praha 9 - Horní Počernice
We can make claim to repair/make complete/change your goods.
Best regards.
Alza.cz
bartolomej bodnar05. 05. 2018
stavím sami se ještě nějak jednorázově objednat?
15. 05. 2018
Dobrý den,
děkuji za váš dotaz, prodej tohoto výrobku skončil.
V případě jakýchkoliv dalších přání či dotazů nás neváhejte kontaktovat.
bartolomej bodnar21. 10. 2017
dobrý den chci se zeptat zda jsou tyhle sluchátka datové nebo bezdratove
23. 10. 2017
Dobrý den,
děkujeme za Váš dotaz,
sluchátka jsou na kabel.
V případě jakýchkoliv dalších přání či dotazů nás neváhejte kontaktovat.
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