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Rated 25/06/2026, variant 34" Dell Pro 34 Plus (P3425WE)
Verified purchase
Over the course of a year, we gradually purchased 15 of these monitors for our office. (5 units of the 2024 model P3424WE and 10 units of the 2025 model P3425WE). In the space of a year, we had to return three monitors under warranty; we lost two of them. 1. Complaints
The fault became apparent immediately after unpacking the original box. The monitor wouldn’t switch on at all after installation. We returned it to Alza and received a replacement. 2. Complaints
Whilst working on the computer, a wide vertical stripe suddenly appeared in the middle of one of the monitors, with the image distorted in colour and, in places, completely blank. According to a statement from the DELL service centre, the screen has cracked. Apparently, we caused the crack ourselves by hitting the monitor! They did not accept the complaint. The monitor worked for about 8 months. 3. Complaints
The same fault as in complaint no. 2. Just three months later, with another monitor. This time, the fault became apparent after the monitor was switched on. Suddenly, two vertical bands of distorted image appeared on either side and one horizontal band at the bottom of the screen. The conclusion of the DELL service is the same as in the previous case. They did not accept our complaint. The other monitors are working normally "for the time being". We'll see how long.
IPS panel, ideal for the office, good picture quality, attractive design, reasonable price.
Easy to assemble, sturdy stand, no external power supplies, etc.
Alza's approach to resolving complaints. Although DELL did not accept the complaint, they tried to accommodate me by offering a small discount on another product.
Product unreliability. Out of 15 monitors, 20% were found to be faulty!
The screen cracked spontaneously twice; on one occasion, the monitor would not switch on.
The approach taken by a DELL authorised service centre. The same fault on two monitors – the customer is to blame.
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VLARIM s.r.o., IČO 28302141, Praha 3
Rated 28/12/2025, variant 34" Dell Pro 34 Plus (P3425WE)
Verified purchase - review from a price comparison website
sometimes the picture drops out, it is necessary to restart, if it repeats I will have to advertise
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