Interested in reviews of Dr Coffee C11L? It got 1.0 out of 5 stars from our customers. Find specific customer reviews of Dr Coffee C11L below. We will appreciate if you also share your experiences with Dr Coffee C11L after purchasing.
At first glance, the coffee machine is very well-made. After turning it on, you're struck by the huge display with its sepia resolution. But that's where the positives end. The menu in the coffee selection is jerky, and even though the infotainment should be entirely in Czech, it isn't; for example, 'milk foam' is untranslated and appears in Swedish.
In terms of noise, it doesn't do badly, but the sound is extremely odd; the vibrations from the grinder transfer through the coffee machine all the way to the kitchen counter. After about a week of use, water appeared underneath the coffee machine. At first, I didn't pay much attention, just wiped everything up and carried on using it. After about ten coffees were made, the water appeared again. I repeated the same procedure. All was quiet for a week. After another week of using the coffee machine, water appeared again under its platform. I filed a claim for the coffee machine through an Alza box. The claim was submitted to the Alza box on 12.7.2026. On 11.8.2026, the deadline for resolving the claim expired.
On 12.8.2026, I submitted a request to withdraw from the contract. I was told that the claim period only starts from Alza's receipt at their central warehouse, i.e. from 15.7.2026, which is, of course, against the law.
On 13.8.2026, I filed a complaint with the CTIA and forwarded it to [email protected] and also to [email protected]. On Thursday 13.8.2026, they brazenly sent me a message that the claim had been resolved by a replacement. However, according to the law, this was already after the deadline for resolution had passed. Another series of emails followed, stating that I would not accept the goods and that I was insisting on a credit note. To this day, i.e. 16.8.2026, the claim has not been resolved by Alza, and the app still embarrassingly shows that the goods are being transported to the Alza box.
I hope this review helps everyone who doesn't want to fall into the trap of this semi-thieving conglomerate, which is largely becoming a Chinese marketplace that not even AliExpress would want to be associated with.
Defective piece
Faulty infotainment
Long warm-up time
I do not recommend it under any circumstances
Steer well clear of this product
Alza isn't a reliable electronics shop
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