Interested in reviews of Shelly Gen4 1, switching module, WiFi? It got 4.6 out of 5 stars from our customers. Find specific customer reviews of Shelly Gen4 1, switching module, WiFi below. We will appreciate if you also share your experiences with Shelly Gen4 1, switching module, WiFi after purchasing.
I wouldn't recommend buying an opened product, or you'll end up like me. Shelly has already been linked to someone else's account, i.e. it wasn't possible to add it to mine. Of course, a factory reset won’t help either. The only option is to contact Shelly’s technical support; communication is in English, which may be a problem for some people. To request deletion from another account, you must provide photographic evidence of the device and a proof of purchase for them to process the request, and you will need to wait (until the following day). So, you’ll save about ten crowns, but you’ll spend two hours trying to figure out why it isn’t working and dealing with customer support.
In the instructions in a foreign language, as the one in Czech, which is imposed by law and European directive. It's not in the package or here on the web! It says that Zigbee mode is activated by pressing the reset button 5 times in a row. It doesn't do anything though, I've tried about 100 times and nothing. I even logged it and the switch registers 5x presses, but it is absolutely unresponsive and does not trigger any action! Support referred me to a non-existent entry in the web interface, without success. Then I went to the forums and Reddit and everyone who bought this switch has this problem, it's an absolutely non-functional product! Someone succeeded with a certain beta firmware version that boots into Zigbee immediately, someone gave advice on ultra fast clicking etc, 99% of the time it doesn't work for anyone. I'm not a guinea pig. If a product declares something, it must support it and the instructions should match it! Alza should recall the product until the manufacturer corrects these fundamental errors! And also include Czech installation and user instructions as required by law for these types of devices. Definitely don't buy it, it's a piece of crap in development.
Small size
The manufacturer clearly states Zigbee support, but it doesn't! Because it has a malfunctioning firmware!
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