60-Day Return Option
With our 60-Day Return service, you get 60 days during which you can return the appliance you bought from us anytime without giving any reason.
- We'll exchange the appliance for another or give you a refund
- Simply select the service with one click in the shopping cart
- You no longer have to worry about bad investments
How does it work?
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Purchase the service
Choose the goods and add the service in the shopping cart.
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The service is yours
You have 60 days to see if you are happy with the product. If you don't like it, call our specialist on 225 340 112.
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Don't like the product?
We'll come and pick up the appliance and you can decide whether you want a different model or a refund (shipping costs apply according to the current price list).
Which goods is this service suitable for?
Where can I find this service?
In the first step in the shopping cart, check the box next to the Return product within 60 days service.
FAQ
Is it possible to purchase the service retroactively?
The service can be purchased only before or on the day of collecting your order.
Can I return the product if it is damaged
Yes, you will be offered that we take the product back at a reduced price in the form of a voucher - Alzacredit.
When does the return period start?
It starts on day the order is placed and lasts for 60 calendar days.