Care services and individual planning

The book is intended primarily for employees in care services (nurses, social workers, quality methodologists, managers), but also in other related services (e.g. personal assistance). The book is a practical guide to plan the process and work with care users individually. It describes in detail the standard no. 3 (Negotiation with an interested party), standard no. 4 (Service Contract), standard no. 5 (Individual Planning), but also mentions other standards related to individual care planning.