Conflicts and negotiations

New, revised and expanded edition of the book by the acclaimed author, counselor and lecturer shows, how conflicts can be beneficial, what importance they have for both the leadership and management of companies, so in human life. You will learn about possible ways and methods of managing different types of conflicts and get acquainted with the tactical, human and strategic aspects of negotiation: For example, how to prepare for a negotiation, how to staff negotiation teams, what conflicts most often arise between different motivational types of people, or how to use different negotiation styles. The new edition of the book focuses more on the practical side of negotiation and includes new examples. Thanks to more than fifty pictures, you can clearly orient yourself in the issue and if you follow the 33 rules of conflict resolution, you are almost won.