The Seniors' Line is a free anonymous telephone help for seniors and carers for the elderly. Many have been living in constant fear since the spring, without family visits and friendly gatherings. Another state of emergency only exacerbates the fears and uncertainties they have. The staff of the Seniors' Line, which are psychologists and social workers, support them at critical moments, listen to them and seek solutions to difficult situations together with them. Together with the Scouts, they help seniors to arrange the delivery of purchases or medicines.
Seniors and carers can also turn for help by e-mail to [email protected] or via chat on the elinka website. internetporadna.cz.
Elpida - The seniors' line helps twice

Elpida - The seniors' line helps twice
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Seniors' Line 800 200 007
CZK 115,000 to ensure the necessary capacity
Every day, the Seniors' Line will help dozens of callers. In the spring of the emergency alone, she received nearly 9,000 calls helping to overcome the crisis and fear of closing a company. All its staff willingly accepted the increase in work duties in the spring and today, knowing that it is necessary to help our older fellow citizens more than ever.
Therefore, they turn to you with a request. Help cover the increased costs of double operation of the Line.


Collaboration with Junák - Czech Scout
Senior Line staff receive help requests from seniors across the country, and adult Boy and Girl Scouts can sign up to help specific people around them with a simple web application. Volunteers have a verified identity - they are only members of the organization Junák - Czech Scout. We already know from spring experience that they are great and reliable partners who have received a lot of praise and thank-you e-mails and phone calls.
Contacts
Bezplatná telefonická Seniors' Line 800 200 007 je v provozu od 8-20 hodin každý den ve zdvojených službách. Further help is also available at the e-mail [email protected] or at the elinka chat. internetporadna.cz.

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About the Ellipse
Elpida is a Czech non-governmental non-profit organization that has been implementing long-term projects to support the active life of seniors and help seniors in difficult life situations since 2002. It operates two educational and cultural centers for seniors and a free telephone crisis line for seniors 800 200 007, publishes Vital magazine, founded the brand Ponožky od babička, organizes OLD' s COOL festival, exhibitions, workshops and much more.

Guarantor of the organization
KATEŘINA BOHATÁ is a psychologist who dedicated the whole 18 years to the Line of Seniors, whom she was involved in and which she now leads. She is a capable manager, which can ensure the perfect operation of the Seniors' Line even in unusual situations under a huge influx of callers, to teach lead and continuously train a team, came up with improvements, which will help those who need. She is the co-author of the professional methodological publication Changes in Crisis Intervention for Crisis Line Workplaces and Workplaces, published in 2019.
Specifications
Project goal
Location of assistance
Charity
Field of assistance
Basic
| Code: | NEZ00092 |