How to get along with troubled people

We all know the kind of people who make every meeting a cowboy fight – a colleague at work who always gets something wrong, relatives who constantly complain or insult others. Living with such people is challenging and exhausting. They suck the energy out of you, demotivate you and reduce your work performance. Even if you try to ignore them, you can't always avoid confronting them.

How to deal with such people and not end up on the losing side? Will prompt action or hippopotamus skin help? This book provides practical solutions and valuable tools for dealing with a wide range of problematic types of people. You will learn how to get to know a complicated person, what to do and what not to do when you meet them.

Author and experienced coach Silke Weinig does not focus on quick fixes, but on inner strengthening that you can use not only when dealing with difficult people, but also for other unpleasant situations that life brings.