Improving company performance based on improvement potential

Experienced and aspiring managers, management and IT consultants and university students will learn how to identify opportunities to improve the performance of the company as a whole and its individual areas and processes, and how to achieve this increase in performance in a practical and unique book. The essence is the pragmatic principle known as improvement potential. Author, respected consultant, consultant and lecturer, in the book shows, how to determine the performance of the company's processes, how to apply the potential for improvement in the development of corporate strategy or IS/ICT innovation or how to measure the performance of people as process implementers. The explanation is instructive, provides the reader with proven procedures based on generalized concrete practical applications and is accompanied by examples and pictures.