Listen up!

Why do we have such problems understanding each other, whether we are talking to colleagues, friends or family? Wouldn't it be better if others finally started listening to you and really understood you?

Dale Carnegie (author of the perennial bestseller How to Win Friends and Influence People and many others) believed that many people leave a bad first impression simply because they can't listen effectively to others. Using illustrative examples, simple techniques and practical exercises, this book will quickly make you a better listener - and you will soon find that you yourself are often better heard and understood.

The teachings of Dale Carnegie and his followers take you through the basics of communication and interpersonal relationships in an easy-to-understand way, making it an indispensable new addition to your library.