Performance measurement

What does that magic word "performance" actually mean? Why and for whom do we measure the performance of a company, division, contract or the managers or employees who are responsible for performance? What is the relationship between performance and time? How do we effectively create, use and develop a system of information that shows us how effective we are? This book will help you find answers to these - seemingly simple - questions. It charts the progressive developments in performance measurement over the last decades and brings together the perspectives of all those who use, provide and analyse performance information. It is thus intended for managers responsible for performance management, controlling employees, business consultants and students of management-oriented universities.