Standard situations in management and how to play them

Are you a manager, HR professional or team leader tackling these questions: How do you communicate difficult decisions to people? How do you present changes? How should you behave when you have problematic people in your team? How do you handle handing over your role or position to a successor? How do you manage negotiations with employee representatives? How do you resolve conflicts in the workplace? ... and other similar issues? This book offers a practical guide on how to manage the most challenging personnel situations that managers, team leaders, and business owners face every day. Based on real experiences from the Czech environment, readers will learn proven methods for resolving conflicts, effectively communicating complex decisions, and dealing with problematic employees. This book will not give you a universal guide on how to win your team's obedience, but it will offer many useful tips on how to simplify working with people and achieve the best results. You can score in everyday situations – and here you will read how!