The art of persuasive communication

In this very practical and readable book you will find top-notch rules, advice and examples, how to dramatically improve your persuasion skills step by step, how to find the right words in every situation, how to understand the body language of others and influence others with your non-verbal communication, how to negotiate persuasively on the phone and negotiate successfully, how to communicate with different types of people, including problematic ones, or what to do, when persuasion fails. Through a series of concrete examples, you will see that the advice and tips presented will actually work for you in practice and help you achieve your goals. The ability to communicate and act persuasively is undoubtedly important for anyone who needs to convince others of their opinions, intentions, goals - whether in their professional or personal life. That means for practically everyone.