The art of successful communication

In the book you will find everything you need to know for successful communication with other people. You will learn and see through a series of examples how to use the so-called. Non-violent communication to overcome misunderstandings, effectively resolve conflicts and successfully conduct conversations. You will also learn how to listen and perceive your own and other people's feelings and needs. The best techniques of non-violent communication will make you more successful and satisfied in your professional and personal life.