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Terms and Conditions of the Instant Exchange Service

The Instant Replacement Guarantee gives you the peace of mind that if there is a problem, you won't have to wait for anything and will receive new goods straight away. For more information about the service, see the Instant Exchange Guarantee article. Below you will find the terms and conditions of the service valid from or until 25 June 2024. Which terms and conditions are relevant for you? The relevant date is the date on which you purchased the "Instant Exchange" service.

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