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Terms and Conditions of the Instant Exchange Service

The Instant Replacement Guarantee gives you the peace of mind that if there is a problem, you won't have to wait for anything and will receive new goods straight away. For more information about the service, see the Instant Exchange Guarantee article. Below you will find the terms and conditions of the service valid from or until 25 June 2024. Which terms and conditions are relevant for you? The relevant date is the date on which you purchased the "Instant Exchange" service.

Terms and conditions valid until 25.6.2024
Terms

Terms and conditions of service valid until 25.6.2024

If you have purchased the Instant Replacement Guarantee service until 25.6.2024, then these terms and conditions apply to you.

Instant exchange - general conditions
Terms

Terms and conditions of service valid from 25.6.2024

If you have purchased the Instant Replacement Guarantee after 25.6.2024, then these terms and conditions apply to you.

Back to Instant Replacement Guarantee

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