Interested in reviews of ELECTROLUX EW9WN249W? It got 4.3 out of 5 stars from our customers. Find specific customer reviews of ELECTROLUX EW9WN249W below. We will appreciate if you also share your experiences with ELECTROLUX EW9WN249W after purchasing.
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Combination washer-dryer with heat pump and external removable dryer filter, fabric fibres can be easily cleaned.
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Anonymous customer
Rated 30/07/2024, variant ELECTROLUX EW9WN249W
Verified purchase
Washing itself, incl. the spin is silent.
Purchased in November 2023. Already in March 2024 it stopped drying and the 1st warranty replacement of the non-functioning heat pump took place. That only lasted until July and now the warranty replacement of the heart rate unit again. pump due to a recurring drying fault. Be it a coincidence that the purchased product had a defective heart rate unit. pumps and the authorized service installed another defective unit, or in general extreme failure rate temp. pumps.?
From experience with the purchased piece, the drying process is quite noisy (if it works at all)
In my case, processing a warranty claim takes an average of 20 days (ordering an authorized service, visiting a technician, diagnostics, ordering and waiting for the availability of a heat pump unit, and then another visit to a technician and repair - I have already experienced this twice - see above)
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Reply from Alza
27/08/2024
Hello, thank you for posting your review. We are very sorry to hear that you have had this experience. However, we can assure you that this is not a common situation with Electrolux appliances. We are happy to check for defects. Please contact Electrolux Customer Service directly so that we can deal with the case further. https://www.alza.cz/my-account/servis-electrolux-w344. htm
On behalf of the Electrolux team, have a nice day.
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