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I purchased a new car battery which failed after about one week of normal use.
The measured voltage dropped to 3.3 V and the vehicle remained completely de-energised. I am aware that the product was not shipped directly from the Alza warehouse,
but from the warehouse of an external supplier.
Based on the state of the battery, I have reason to suspect
that these car batteries were stored for long periods without regular maintenance. There is no reasonable reason to make a brand new car battery
discharged overnight to just 3.3 volts.
I hope Alza will pay more attention to the quality and reliability of their suppliers. The car is my only means of transport to work,
Nevertheless, it can take up to 19-30 days to process a claim,
which is unacceptable for such a basic and essential product.
Verified purchase - review from a price comparison website
The product as such is fine.
What I didn' t like was the attitude of the carrier. On the chosen day, towards the end of the delivery time, I started looking for where it is.
It was only on the carrier' s website when tracking the package that I learned that they had a fault with the vehicle.
Okay, it can happen. I wouldn' t mind a day later delivery either.
What bothered me is that the carrier could at least send an SMS with information that the delivery will be delayed due to XY.
Ok
Carrier
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