Interested in reviews of Xiaomi Smart Pet Fountain? It got 3.5 out of 5 stars from our customers. Find specific customer reviews of Xiaomi Smart Pet Fountain below. We will appreciate if you also share your experiences with Xiaomi Smart Pet Fountain after purchasing.
Rated 21/01/2026, variant Xiaomi Smart Pet Fountain
Verified purchase
It's not very noisy compared with other models
The filters get clogged easily and need to be cleaned constantly.
The new filters are very expensive
There are always error messages in the app
This model seems very faulty.
Stopped working and sent it back after +1 year
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Ondřej, Praha
Rated 06/11/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
quiet if it works
we're gonna make a second claim. suddenly stops working and so you definitely can't rely on your pet having access to water in your absence!
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Daniel, Vrané nad Vltavou
Rated 25/09/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
The cubes turn the fountain off, poorly designed
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Milan, Vodňany
Rated 23/09/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
It often reports a water pump error. Even though they replaced the pump, the defect started to reappear sporadically after a month, until it started to sound 8 times a day. Nothing helped. On the web there are various advice on repairing contacts, gaps... so it looks like a general product problem.
A good device, if there were no repeated boots on the pump
Claimed twice, always resolved by the supplier and takes 30 days
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Antonín, Praha 6
Rated 14/08/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
Like other users, I had a problem with the fountain reporting that the pump was clogged and refusing to give water even though it was clean and after disassembly and reassembly everything started. The complaint was resolved by replacing it with a new piece that did the same thing. However, I feel like I' ve figured it out - it happens when it' s in smart mode, where it turns itself on and off at regular intervals. If I left it on all the time, there was no problem. So I solved it by connecting a smart socket and automatically turn the fountain on and off by itself. With this, even if it gets stuck, I " hard" restart it and then it starts up.
silence
appearance
the pump is stuck
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David, Praha
Rated 21/07/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
At first it worked beautifully, quietly, we are regularly 1-2 during the week. they cleaned the fountain and changed the water, changed the filters. Nevertheless, after a few months, the motor started to fall out until it stopped working completely. Unrecognized claim due to non-maintenance. Xiaomi never more
Quiet
Tank volume
The first month works fine.
The fountain fell out over time and was difficult to hold. The motor was falling out.
After a while it stopped working completely.
Unrecognized claim due to " non-maintenance". Maintenance really was, including changing the water filters, and regular cleaning to keep the water and everything clean for the cat!
Expensive filters that do not guarantee proper maintenance obviously.
The top part stops fitting properly and the metal pins that hold it can splash water and are not completely legit.
I would not buy again and buy a competing brand.
Same crap as Xiaomi phones.
Unreliable
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Michal, Zlín
Rated 11/07/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
Tank volume
Quiet
Sometimes a problem with the motor that throws an error and stops dispensing water. You really don' t want that when you' ve been away from home for a while and you know the pet isn' t getting water.
Unreliable
Expensive filters
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Alena, Újezd u Brna
Rated 24/06/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
It would be a great product if it worked reliably.
I've already got a second one. But still having the same problem. About once a week, he reports an error that the motor is stuck. There is never any dirt, and often just lift the lid and it continues to work. But if the error appears when you are not at home, your pet can remain without water for long days. Unfortunately, this makes the product unreliable.
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Tomáš, Doudleby nad Orlcí
Rated 31/05/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
The fountain has negative reviews for the filters, but they can be found on AliExpress for almost a third of the price. He just wants to pre-order it. otherwise it is beautifully quiet and there is a little water left so that they can drink even if they turn off the power.
Quiet
There is water even if they turn off the power
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Jan, Vyškov
Rated 20/05/2024, variant Xiaomi Smart Pet Fountain
Verified purchase
The pump stopped working - claim rejected - insufficient maintenance. There is no warranty service - the gentleman in Kshaomi recommended buying a new pump for Alli or Temu. Functional four months.
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