Interested in reviews of AQARA Smart Lock U200 Kit (EL-D02DS), white? It got 3.8 out of 5 stars from our customers. Find specific customer reviews of AQARA Smart Lock U200 Kit (EL-D02DS), white below. We will appreciate if you also share your experiences with AQARA Smart Lock U200 Kit (EL-D02DS), white after purchasing.
Rated 28/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase - review from a price comparison website
Easy installation
Perfect fingerprint scanning
Post unlocking options
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David, Havířov 1
Rated 24/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase - review from a price comparison website
It meets my expectations, does what it's supposed to do and installation was easy. Connecting to Apple Home is absolutely seamless, only there is no way to set up a hold to open. I had to download an app from the manufacturer for this setup, but after that everything is fine on Apple Home.
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Marek, Praha 4
Rated 13/05/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase
After a short time ( 4 months) it stopped working. I've had to calibrate quite often because of a problem with the tongue adjustment at the lock. Maybe I had bad luck with a defective piece. Sent for complaint.
app clear, full of functions to set up
lovely design
robust design on prevailing plastic
after 4 months problem with the transmission, it growls, makes strange clacking noises and does not tighten the lock
price
Complaints
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Anonymous customer
Rated 17/01/2025, variant AQARA Smart Lock U200 Kit (EL-D02DS), white
Verified purchase
Everything works as it should
Attached 3M adhesive strong enough
Fast pairing with Aqara M3 hub
Typed into Apple home, Siri command working
The shade of white matches the white plastic doors.
The space for inserting the key is really sufficient.
Combination of adhesive spacers for support sufficient.
All unlocking methods functional.
When calibrating the unlocking of security doors with multiple latches, it was necessary to manually recalibrate the 4th -5th. Step ( Maybe it's the door manufacturer. )
I searched for a while to find where to find the end position of the "tongue" in the app to fully unlock/auto open the door.
Rated 28/03/2026, variant AQARA Smart Lock U200 Kit (EL-D02D), black
Verified purchase
I have complained about the lock twice already and each time the same problem - broken connection and wrong calibration. The product behaves unpredictably, which is a major problem with the lock. Alza did not resolve the situation and only blamed it on the need to update the software. The update didn't solve anything, of course. Overall disappointing. For the money, absolutely unacceptable quality. I would definitely not buy this lock again.
Modern design
Theoretically interesting features (apps, smart controls)
Extremely unreliable connection to the app
Common lock calibration problems
Unstable functioning (sometimes not responding at all)
Low quality of workmanship relative to the price
Complaints without a real solution
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Customer, Uherské Hradiště
Rated 05/02/2026, variant AQARA Smart Lock U200 Kit (EL-D02D), black
Verified purchase
reliable
batwrka can last xy months outside even in winter
appearance and build quality
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Radek, Praha 7 - Holešovice
Rated 23/01/2026, variant AQARA Smart Lock U200 Kit (EL-D02D), black
Verified purchase
Worked well for almost a year
We used only local, no Matter connection
after a year, it rattles, sometimes it doesn't unlock, so you can't rely on it.
I'm filing a complaint, even though I don't expect it to be resolved
Alza should send their service partner on Aqara to hell, because the claims process is tragic and 2x returned for no real reason. however, 4 other neighbours have the same problem with this lock after half a year, so probably some kind of general fault and the service partner does not want to claim - or does not want to.
the lock itself worked great (while it worked)
very fast fingerprint response
compared to others, the response rate was perfect
unfortunately after half a year the gears seemed to have broken off and the lock was not able to lock (interestingly only in 1 direction)
then no longer usable (until then it worked perfectly)
the process of handling the complaint through the service partner tragic - 2x returned with nonsensical reasoning (1x incomplete packaging, which certainly did not prevent the diagnosis, the second time supposedly I do not have an unpaired account even though I have it unpaired and the lock as such is put into the factory settings - even the service partner can do this) - moreover, the answer always came just before the expiration of the monthly deadline - this is interesting .
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